Shipping Policy

What are the delivery charges?

Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. The delivery charge may be waived off by some Sellers, if you shop with them for a minimum predefined value.

Local Market

For example, seller charges Rs 35 for delivery if the order value is less than Rs 500. While, orders of Rs 500 or above are delivered free. Please check out order to understand their delivery charges.

What is the estimated delivery time?

Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays.

Estimated delivery time depends on the following factors:

  • The Seller offering the product
  • Product's availability
  • The destination where you shipped the order

Are there any hidden costs (sales tax, octroi etc) on items sold by Sellers on Airbuysell?

There are NO hidden charges when you make a purchase on Airbuysell. The prices listed are the final charges inclusive all taxes. You would pay the exact price you see on the product page.

Delivery charges are not hidden charges and if charged, it depends on the Seller's shipping policy.

Why does the estimated delivery time vary for each seller?

It can be vary due to distance of your shipping destination from seller, product availability and the courier partner’s time to deliver the product.

Seller does not/cannot ship to my area. Why?

Please fill your pincode on the product page  to know whether the product can be delivered to your location.

If you haven't provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.

Whether your location can be serviced or not depends on

  • Whether the Seller ships to your location
  • Legal restrictions, if any, in shipping particular products to your location
  • The availability of reliable courier partners in your location

At times Sellers prefer not to ship to certain locations. This is entirely at their discretion.

I need to return an item, how do I arrange for a pick-up?

Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

Wherever possible Airbuysell Logistics will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through Airbuysell, you can return the item through a third-party courier service. Return fees are borne by us.

What do the different tags like "In Stock", "Available" mean?

'In Stock'
For items listed as "In Stock", Sellers will mention the delivery time based on your location pincode (usually 24 hours(only for Local market).

'Available'
The Seller might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.
 
'Out of Stock'
Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.